Kroger's new AI monitored self checkouts works from the assumption that the customer is guilty. Although the system cuts down on theft, it's designed to help the store, not the customers who are already not getting paid to do the work the store traditionally did by hiring cashiers in the past. The AI sends store personnel to the customers checking themselves out if they have any kind of trouble scanning something. All the customer's groceries are then spread out and gone through by the store personnel. Customers are forced to use the self checkout because Kroger uses so few actual cashiers. Unless you want to wait an hour to get checked out by the only cashier at the store, you'll likely want to use the self checkout so you won't be held up until your next birthday. Maybe I'm spiteful, but I think I'll purposely mis-scan my groceries repeatedly so they'll have to come and go through all my groceries four or five times. I'll just make sure I don't have any reason to be in a hurry. Should be fun.
I refuse to do self-check unless an employee actually does the scanning.
I wait in the cashier line if there is one, the long waits are part of the manipulation and they started before self-checks where a thing. They were priming the pump and playing on the impatience of youth. Playing us all for suckers.